You’ve spent too much time and money to lose your business due to a random legal issue. From disgruntled employees wanting revenge to debtors who seem to disappear into thin air and everything in between, bad things happen to good business owners, no matter how responsible and careful they’ve tried to be.
Running a business is both challenging and rewarding, but as any superhero knows, with great power comes great responsibility. In this case, responsibility for both you and your clients.
If your business has never encountered an unpleasant legal situation, consider yourself lucky. But never stop keeping your eyes and ears open for potential threats that, as it turns out, can come from virtually anywhere. Pitfalls that are the most common include:
Every year, thousands of company websites fall prey to hackers who shamelessly steal customer data that they can then later use to rack up ridiculous credit card debt, take out loans in your customers’ names, and much more. Not to mention any company’s reputation is almost irreversibly compromised by such an incident.
The solution? Don’t try to do all your IT work yourself. Just as you likely prefer a real doctor’s diagnosis to what you can Google on your own, so too should you entrust the cyber safety of both your company and your clients to educated and experienced professionals.
2. Disgruntled Former Employees
No matter how good of a boss you try to be, there will always be that one employee who for whatever reason – real or imagined – feels slighted, attacked or deceived. These feelings can lead to massive legal issues if said employee decides to take their grievances to court.
The solution? Protect yourself by employing the services of a professional legal team like Gorvins Solicitors when drawing up contracts, giving notices, and everything in between. It might seem like an unnecessary cost at first, but in the long term you’ll be glad you made this investment.
As with the aforementioned hacking issue, it’s better to trust professionals with specific matters than to try to “save money” doing things you have little idea how to do all by yourself. Stick to what you’re good at!
3. Dissatisfied Customers
As irrational as this might sound, some people sue companies just because they are dissatisfied with the quality of a product or service, even if they know full well they are blowing the issue way out of proportion.
The solution? Well, you can’t make everyone happy 100% of the time, but doing your best to provide top-notch customer service is definitely a big step in the right direction, and one that can save you a lot of money and problems in the long run. Sometimes the best you can do is clench your teeth and give someone who is obviously looking to make problems what they want.
There is much more to be said about how you can protect your business legally, many complex, delicate and unusual situations that can always pop up. It happens to the best of us. But if you follow these 3 basic steps, you’ll be drastically reducing the probability that you end up in a situation that could have easily been avoided.